Privacy Policy

This website belongs to V&S Tile & Bath LLC, a kitchen and bathroom remodeler based in Mint Hill, North Carolina. You can reach us at (704) 617-9130 or vstilebath@gmail.com.

• What you send us. When you use a form on this site you give us your name, phone number and ZIP code, the kind of project, and anything else you choose to add, such as an email address or a message. The form is processed and stored by our website host, Hostinger, and forwarded to us by email.
• How you reached the site. Each form also records the page you sent it from and, if you arrived from an ad, the ad click and location identifiers in the page address. We use these to see which ads bring in estimate requests.
• Phone calls. Some pages show a call-tracking number. Calls to it are forwarded to our main line and may be recorded, so we can follow up on the details of your project and check that calls are answered.
• Site usage. On our live website we use Google Analytics, the Google Ads tag and the Meta pixel. They set cookies that record pages viewed, clicks and the device used, so we can measure our advertising. We also use Microsoft Clarity, which records how visitors scroll, click and move through pages so we can find parts of the site that do not work well. Clarity masks what you type into forms. These tools load only after you interact with the page or a few seconds after it opens.

We use your details to call you back, schedule and prepare your estimate, and carry out any work you book with us. We use site and call data to understand which pages and ads bring in requests. We do not sell your information.

Your information is shared only with the services that run this website and our advertising: Hostinger (website hosting and forms), Google (Analytics and Ads), Microsoft (Clarity), Meta (Facebook and Instagram ads) and our call-tracking provider. When you send an estimate request, your phone number and email address are sent to Google in scrambled (hashed) form so Google can tell us which ads led to a request. Google does not receive them in readable form. Each handles it under its own privacy policy. We may also disclose information when the law requires it.

You can block or delete cookies in your browser settings, and opt out of personalized ads in your Google and Meta ad settings. To see, correct or delete the information you sent us, email vstilebath@gmail.com or call (704) 617-9130.

We keep estimate requests for as long as we need them to serve you and to keep business records. This site is not directed at children under 13.

If this policy changes, the new version will be posted on this page with a new date at the top.